Contact

Talk to a person

There is no support desk here and no ticket number. Email goes to the person who runs the store.

Email: hewskeep@gmail.com
We reply within one business day, Monday to Friday, Singapore time.

Worth including if you have it: your order number, and for a delivery question the address country. For a file that won't open, tell us which document and what happens when you try.

Quick answers

• Where is my digital download? It is emailed within a few minutes of checkout. Check your spam folder first, then email us and we will resend it manually.
• What does shipping cost? Nothing, anywhere. See the shipping policy for delivery times.
• Will I be charged US tariffs or customs fees? No. They are included in the price and we absorb them — nothing is due on delivery.
• Can I return the book? Yes, within 30 days, read or unread. See returns & refunds.
• What do you actually sell? Everything, with prices, is on the shop everything page.

Who you are writing to

More to Keep is a store operated by Hew's Keep, a retailer of books and educational materials based in Singapore.